Phonepe Offcamus drive : PhonePe Off Campus hiring fresher for Advisor Social Media, Customer Experience Role for any graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
Phonepe
About PhonePe :
PhonePe is a mobile payments app that allows you to transfer money instantly to anyone, by using just their mobile number. Our goal is to make digital payments so easy, safe & universally accepted that people never feel the need to carry cash or cards again.
Job Description :
We are looking for specialists for the Inhouse Customer Experience team. As a specialist, your primary responsibility will entail solving problems that our customers encounter and you will continuously look for outstanding and exciting ways to improve their experience.
Job Title : Advisor
Job Type : Full Time
Location : Bangalore
Experinence : Fresher
Role and Responsibility :
Act with integrity & think customer-first in every interaction
Handle basic PhonePe account and transaction related queries
Ability to flex between phone & data channels
Follow specified process guidelines to bring about resolution
Build customer trust through their interaction
Ability to meet hourly & daily productivity goals
Leverage internal processes and resources to drive resolution
Escalate appropriately taking support from relevant teams to resolve customer issues
Recommend process improvements
Engage & Educate customers so they’re able to leverage PhonePe to the fullest
Education and Skills:
Have excellent written and verbal communications in English & Hindi
0 – 2 years of work experience in insurance advisory/sales roles
Have good learnability
Be an active listener and deal well with objection
Have strong customer orientation and ability to adapt/respond to different scenarios
Be a team player, flexible and open to feedback
Ability to multitask, prioritize, and manage time effectively
Graduation (10+2+3) is Mandatory
Multilingual skills (spoken + written) in South Indian languages are preferred
Comfortable in working in shift and roster as per requirement
How To Apply PhonePe Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
APPLY LINK : CLICK HERE
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